At Winnipeg Richardson International Airport, we aim to provide an inclusive and accessible airport environment.
Our Employees are trained to help
As providers of transportation-related services, employees and contractors at the airport are required to complete accessibility training appropriate to the requirements of their role and function at the airport. This training is a regulatory requirement of the Canadian Transportation Agency and aims to prepare staff in all areas to assist travellers and visitors at the airport.
- View our Schedule 1 training program outline.
- Read the Personnel Training for the Assistance of Persons with Disabilities Regulations
If you have any questions while you're at the airport, please visit our Information Booth located on Arrivals Level 1 near Door 3 for support.
In addition, the airport's Goldwing Ambassadors are easy to spot in their gold jackets. They're happy to provide personal assistance inside the airport. Many of these friendly volunteers are fluent in different languages, helping us to reduce language and cultural barriers. Don't hesitate to ask a Goldwing Ambassador for help or information.