Pick-up and drop-off areas
Accessible pick-up and drop-off areas are located along the median on Arrivals Level 1 and curbside on Departures Level 2 of the terminal. The designated spots are indicated by the International Symbol of Access.
These are loading zones only and no waiting is permitted. To help keep the designated spots available, please use them for quick drop-offs and pick-ups only.
All YWG parking lots offer accessible stalls for use by permit holders.
The closest accessible parking to the terminal is located in the Parkade on Level 3. From there, a covered walkway leads to Departures Level 2 of the terminal. This is the only direct connection to the airline check-in area.
The Economy Lot provides the nearest low-price parking. The surface lot is located behind the Parkade, a further distance from the terminal.
At YWG, all transportation providers offer accessible travel accommodations to meet your needs. Service animals are welcome to ride in any vehicle without pre-arrangement.
Book transportation services
Pre-arrange your transportation to ensure an accessible vehicle is ready to take you to or from the airport. Visit our Transportation page to see options for booking shuttles, limousines, taxis, buses, service cars, or using public transit.
Request special assistance
Transportation providers and frontline staff are happy to provide additional assistance if needed. Let us know if you require special assistance at the airport.
Rent an accessible vehicle
Car rental agencies are located on the main floor of the Parkade. Vehicles are sheltered from the weather in this covered garage. Reserve in advance to ensure vehicles with hand-control systems are available. For information or booking, go to the Car Rentals page.