Picking up & dropping off

Plan ahead to make dropping off and picking up your passenger a smooth experience for everyone.

Short-term parking

Short-term parking is conveniently located across from the terminal. Park your vehicle and head inside to welcome home or send off your loved ones. Greet passengers the moment they arrive or to help them with their luggage. Or, arrive early and enjoy a bite to eat together before a flight.

View of the airport terminal building, with the roadway for Arrivals on ground level and an elevated roadway for Departures on Level 2.

Tips for quick curbside drop-off and pick-up

Exchange phone numbers

Ask your passenger to call or message you when their flight lands and when they're ready for pickup so you can pull up to the curb at the right time. Have their phone number on-hand in case you have difficulty finding them.

Confirm travel details

Get your passenger's airline and flight number so you can check the flight status. Did they check a bag? If so, they'll need extra time to wait for their luggage at the baggage carousels after their flight arrives.

Follow the signs

Pick up travellers on Arrivals Level 1. Drop off travellers on Departures Level 2.

Don't park or wait on airport roadways

It's strictly prohibited to park, wait, or leave your vehicle unattended in front of the terminal. Help keep our roadways safe by ensuring that your passenger is ready to be picked up before you pull up to the curb. Unattended vehicles may be ticketed and/or towed.

Find each other at YWG

Here are some landmarks to help you meet your passenger in or just outside the terminal building:

  • Tim Horton's, located on Arrivals Level 1
  • The Hug Rug, located at the bottom of the escalator on Arrivals Level 1
    (Temporarily removed amid the COVID-19 pandemic)
  • Root98, located on Arrivals Level 1
  • Information Booth, located on Arrivals Level 1
  • Arrivals Pickup Lane, large numbers are featured on each column to help share your location on the curb
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