Frequently Asked Questions

Frequently Asked Questions

Are international flights still arriving in Winnipeg?

At this time, Canadians are returning home to the country. At Winnipeg Richardson International Airport, this includes direct flights arriving from select U.S. destinations, Mexico and the Caribbean as well as from across Canada. All travellers returning home to the country are subject to enhanced health screening and must declare if they are experiencing any symptoms, based on direction from the Public Health Agency of Canada. All International travellers, including those who travelled to the U.S., must follow protocols to self-isolate and self-monitor for 14 days upon their return, which is being monitored and enforced under the Quarantine Act.

How do I know if a flight has been cancelled or is still arriving in Winnipeg?

A number of flights are being cancelled at this time as we are seeing significantly less travellers come through the airport. Please visit the Arrivals and Departures pages on our website for status updates of all incoming and outgoing flights. Travellers can also check the status of their flight with their individual airline.

What is the current travel advice for Manitobans and Canadians?

Manitobans are strongly advised to cancel or postpone any non-essential travel, both internationally and within Canada, at this time. Those entering the province, including those who travelled solely within Canada, are strongly advised to self-isolate and self-monitor for 14 days upon their return. If you experience any symptoms, contact Health Links - Info Santé at 204-788-8200 or 1-888-315-9257 (toll-free) for professional medical advice to see if you need to be tested for COVID-19.

For more information on current travel advisories and advice, please visit:

Public Health Agency of Canada: Latest Travel Health Advice or
Manitoba Health: Information for Manitobans 

Where can I find updates about travel and border restrictions? 

Please visit the Transport Canada website for updates in this area. 

Why aren’t you screening people for fevers or providing travellers with masks?

During this critical time, Canadian airports are implementing health measures based on the direction of the Public Health Agency of Canada (PHAC). Airport and industry partners are collaborating to implement best practices and preventative strategies by consulting with public health authorities as they are the medical experts and are providing strategic advice each step of the way. In Winnipeg, we are also working closely with our local health authorities , including Manitoba Health, Seniors and Active Living and Shared Health, to raise awareness of preventative measures and best practices to protect our community.

Are taxis and ridesharing services still available at the airport?

At this time, these services are operating at the airport with significantly reduced capacities. Currently, travellers can access taxis, rideshares and car service but this is subject to change based on evolving health and safety regulations. With this in mind, individual preventative practices are being advised to minimize potential risk in relation to public interactions. Please visit manitoba.ca/covid19/ for helpful information on social (physical) distancing and preventative precautions in interactions with members of the public.

Can I self-park a vehicle and leave keys for a family member or friend to pick up?

Yes, key storage is offered at our information Booth located on the arrivals level near the escalator. Dropped off keys can be picked up anytime as staff are available 24/7 at the Information Booth to provide assistance.

Is social (physical) distancing being encouraged or exercised inside the airport?

Social (physical) distancing is being recommended by public health authorities to help prevent the spread of COVID-19. Social distancing involves increasing the physical distance between yourself and members of the public, minimizing prolonged close contact, avoiding crowds and touch greetings, such as hugs or handshakes. In response to this, Winnipeg Richardson International Airport has removed its iconic Hug Rug and added awareness signage in the Arrivals Hall to promote social distancing, especially when travellers are picking up their luggage from the baggage carousels. There are also announcements being shared in the Arrivals Hall and signage in other high-traffic areas of the airport as a reminder to keep two metres or six feet of distance between yourself and other members of the public. To learn more about social distancing measures and responsibilities, visit manitoba.ca/covid19/socialdistancing/ 

How is the airport protecting front-line workers during this pandemic?

Winnipeg Richardson International Airport is comprised of many different partners and organizations working together to support and service the travelling public. During this time, organizations providing dining and shopping services have either significantly reduced their hours or temporarily closed their doors to minimize the risk of spreading COVID-19. WAA has encouraged staff members who are not responsible for the day-to-day operations of the airport to work from home. Those who are working on-site in close proximity to the travelling public as well as our emergency response personnel have secured the appropriate personal protection equipment (PPE) based on the direction of the PHAC. In addition, the preventative measures and practices implemented across the airport campus help support the protection of the travelling public and all staff working on campus. Communication is increasingly important as we continue to work with all airport stakeholders and partners to implement best practices for staff and to keep workers informed as well as supported throughout this situation.

Why isn’t the airport closed right now to protect the community?

In collaboration with our airport and industry partners, we are doing everything we can to incorporate preventative measures to minimize exposure risk and protect our community. Winnipeg Richardson International Airport, along with all other major Canadian airports, are currently open to enable Canadian citizens and residents, as well as those with recognized exceptions by the Federal Government, to travel to the country. Upon returning home to Manitoba, all travellers are required to self-isolate and self-monitor for 14 days regardless of the origin of their flight. While we are seeing a significant reduction in passenger traffic, the airport is still receiving and handling medical flights to help serve our community. In addition, our cargo sector is playing a critical role in importing and exporting high-demand goods, including medical supplies and protective equipment. The movement of these valuable goods supports the supply chain during a pandemic, helping protect frontline workers and further prevent the spread of COVID-19.